Security First Platform

Enterprise-Grade Security

Your security is our top priority. Learn about our comprehensive security measures.

Security Overview

Keeping our customers' data protected at all times is our highest priority

This security overview provides a high-level overview of the security practices put in place to achieve that objective.

Dedicated Security Team

24/7 security monitoring and incident response

Our security team is comprised of security experts dedicated to improving the security of our organization. Our employees are trained on security incident response and are on call 24/7.

Expert Team

Security professionals with years of experience

24/7 Monitoring

Continuous security monitoring and alerts

Rapid Response

Quick incident response and resolution

Infrastructure Security

Enterprise-grade cloud infrastructure and data center security

Cloud Infrastructure

All services run on enterprise cloud providers with strong security measures

AWS
Google Cloud
Azure

Data Center Security

Tier IV data centers with 24/7 security monitoring

PCI DSS
ISO 27001
SOC 2

Network Security

VPC & VPN

Private cloud network with secure access

Firewall Protection

Advanced traffic monitoring and control

IDS/IPS

Intrusion detection and prevention

IP Filtering

Strict IP address access control

Data Protection

Enterprise-grade encryption and data security measures

Data Encryption

In Transit

All data encrypted using TLS 1.3 during transmission

At Rest

AES-256 encryption for all stored data

Data Retention

Clear policies for data retention and removal

  • 90-day retention period
  • Secure data deletion
  • User-requested removal

Compliance & Certifications

Industry standards and regulatory compliance

HIPAA

Health Insurance Portability and Accountability Act compliant

PHI Protection
BAA Available

SOC 2 Type II

Independent security controls audit certification

Annual Audit
Type II Certified

ISO 27001

Information security management system standard

ISMS Certified
Risk Management

GDPR

European Union data protection and privacy

EU Compliance
Data Rights

PCI DSS

Payment Card Industry Data Security Standard

Level 1 Provider
PCI Certified

Privacy Shield

EU-U.S. and Swiss-U.S. data protection

EU-US
Swiss-US

User Protection

Advanced security features for user accounts

Authentication

2FA Protection

Two-factor authentication for enhanced security

SSO Integration

Single sign-on with major providers

Responsible Disclosure

Bug bounty program and vulnerability reporting

Bug Bounty Program

We encourage security researchers to help us maintain high security standards by participating in our bug bounty program.

Accepted Vulnerabilities

  • Cross-Site Scripting (XSS)
  • Authentication issues
  • Code execution
  • SQL injections
  • Access control issues

Report Vulnerabilities

Contact our security team with proof of concept:

Employee Access Controls

Strict internal access policies and procedures

Access Control

Strict internal procedures prevent unauthorized access to user data

  • Role-based access control
  • Audit logging of all access
  • Regular access reviews

Employee Agreements

All employees sign comprehensive security agreements

  • Non-Disclosure Agreement
  • Security Policy Acknowledgment
  • Regular Security Training

Business Continuity

Disaster recovery and backup procedures

Backup Strategy

Regular Backups

Automated daily backups with encryption

Geographic Distribution

Multiple data centers across regions

Disaster Recovery

Recovery Time

RTO < 4 hours, RPO < 1 hour

Regular Testing

Quarterly disaster recovery drills

Payment Security

Secure payment processing and PCI compliance

PCI Compliance

We maintain the highest level of PCI DSS compliance for secure payment processing

Encrypted Transactions

End-to-end encryption for all payment data

Secure Storage

Tokenization of sensitive payment information

Payment Providers

Integration with trusted payment processors

StripeStripe Payments
PayPalPayPal

Application Security

Secure development practices and monitoring

Development Security

Code Review

Rigorous peer review process

SAST & DAST

Automated security testing

Dependency Scans

Regular vulnerability checks

Security Testing

  • Regular penetration testing
  • Vulnerability assessments
  • Security audits

Incident Response

  • 24/7 monitoring
  • Automated alerts
  • Rapid response team

Physical Security

Data center and office security measures

Data Center Security

24/7 Security

Armed security personnel and video surveillance

Access Control

Biometric authentication and security badges

Office Security

Secure Access

Electronic access cards and visitor management

Surveillance

CCTV monitoring and recording systems

Security Updates

Regular security assessments and improvements

Security Maintenance

Regular Updates

Weekly security patches and updates

Vulnerability Scans

Daily automated security scans

Security Reviews

Monthly security assessments

Update History

Security Framework Update

March 2024

Enhanced encryption protocols and security monitoring

Compliance Update

February 2024

Updated security controls for latest compliance requirements

Infrastructure Security

January 2024

Improved network security and access controls

Security Notifications

Stay updated with our latest security improvements

DDoS Protection

Advanced DDoS mitigation and traffic filtering

DDoS Mitigation

Layer 3/4 Protection

Network-level DDoS mitigation

Layer 7 Protection

Application-level attack prevention

Traffic Filtering

Advanced traffic analysis and filtering

Real-time Monitoring

24/7 traffic monitoring and automatic mitigation

Automatic threat detection
Instant mitigation response
Traffic analysis and reporting

Protection Features

Web Application Firewall (WAF)
Rate limiting and throttling
IP reputation filtering

Secure Development

Security-first development practices and processes

Development Practices

Secure Coding

OWASP Top 10 and SANS Top 25 compliance

Code Review

Mandatory security code reviews

Security Training

Regular developer security training

Security Testing

Static Application Security Testing (SAST)
Dynamic Application Security Testing (DAST)
Regular penetration testing

Continuous Security

Automated security scans
Dependency vulnerability checks
Security metrics monitoring

Incident Response

Security incident handling and response procedures

Incident Response Process

1

Detection

24/7 monitoring and alert systems

2

Analysis

Rapid incident assessment and classification

3

Response

Immediate threat containment and mitigation

4

Recovery

System restoration and incident documentation

Response Time Objectives

Critical

System-wide security incidents

< 15 minutes
High

Limited security breaches

< 1 hour
Medium

Potential security threats

< 4 hours

Incident Communication

We maintain transparent communication during security incidents

Status page updates
Email notifications
Post-incident reports

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